How can we help?

Frequently Asked Questions

Why can't I extract .RAR or .7Z files?

DriveForge is a 100% serverless application. It relies entirely on your browser's memory and processor to unpack files. Formats like .RAR and .7Z use "solid compression," meaning the entire archive must be buffered into memory at once to extract a single file. Modern browsers will crash if asked to buffer a 10GB .RAR file.

Is my data safe? Do you see my files?

DriveForge does not provide a file-storage database. Some file reads pass through our Cloudflare Worker, which receives the Google bearer token and streams the requested file. The checked-in Worker code does not intentionally log or store tokens or file bodies, but Cloudflare processes request metadata under its platform policies. Use DriveForge only if you trust this proxy path.

Why is the proxy failing or timing out?

Our proxy layer routes traffic to securely bypass browser restrictions. Occasionally, heavy load or strict ISP firewalls may block `.workers.dev` domains.

Do's and Don'ts

• DO leverage the Browse Mode native player for streaming audio and video directly from Drive without downloading.
• DO switch accounts securely using the top-right profile dropdown.
• DO NOT close the browser tab while the "Lock & Compress" bar is active. Serverless processes die instantly if the tab is killed.
• DO NOT attempt to extract password-protected ZIP archives. The Web Worker engine cannot decrypt protected headers in the browser runtime.